Policies
You are a valued customer. Please notify Holistic Journey within 3 days from arrival if a product arrives damaged. Returns will only be accepted with prior approval - please contact us for returns.
Order Payment
Online orders will be securely processed through a new or existing Paypal account. If there is a issue processing your order, you will be contacted regarding the problem.
Shipping Fees*:
Purchase Amount Shipping added
< $24.99 $3.95
$25 - $49.99 $5.95
$50 - $74.99 $7.95
$75 - $99.99 $9.95
$100> $12.95
*Pick-up or delivery is optional for local customers. The shipping fee would be refunded in this case. Add a note under Instructions or I may check with you to ask which method you prefer.
Orders, Processing Time, and Shipping
Orders placed online are generally shipped within 3 - 5 days from the date of your order. Your order may arrive in multiple shipments if shipped from more than one location. All packages will be shipped via UPS or USPS, whichever is most cost efficient. You will be notified if an issue arises, for example a problem with payment or if an item is on back order. For out of stock items and/or delayed shipping, you will be notified and may choose to cancel your order if you prefer.
Return Policy
Returns will only be accepted with prior approval - please contact Holistic Journey for returns.
Consumer Data Privacy Policy
Holistic Journey does not store customer account numbers. Your personal information will never be sold or otherwise disclosed to third parties.
Safety Disclaimer
Holistic Journey offers many products containing essential oils. Please use caution with medical grade essential oils and all oil blends, as individuals have different reactions to oils and herbs in some blends. Many oils should be diluted prior to application to the skin. By purchasing and using these items you consent to being knowledgable about the safe and appropriate use of the products that you purchase.
The contents of this website have not been evaluated by the FDA. Information contained on this website is (or those websites linked to are) not intended to diagnose, treat, cure or prevent any disease. Holistic therapies are designed to compliment not replace medical treatments.
